Careers - Council on Pharmacy Standards

Join Our Mission

Become part of a dedicated team committed to advancing the pharmacy profession and ensuring public safety through excellence in credentialing.

The Council on Pharmacy Standards is more than a credentialing body; we are a small, passionate team of professionals dedicated to upholding the highest standards in pharmacy practice. We believe that credible certification is fundamental to patient safety and professional growth. If you are driven by a desire to make a tangible impact on healthcare, we invite you to explore a career with us.

Why Work at CPS?

Mission-Driven Impact

Your work will directly contribute to elevating professional standards and protecting the public. Every task, no matter how small, is connected to our core mission.

Collaborative Culture

As a focused team, we rely on open communication and mutual respect. We value every voice and work together to solve challenges and innovate.

Professional Growth

We are committed to the development of our team. You'll have opportunities to expand your skills and deepen your expertise in the credentialing and healthcare industries.

Remote-First Flexibility

We embrace a flexible, remote-first work environment that trusts our team to deliver exceptional results, wherever they are.

Open Positions

The Certification Program Manager is responsible for the end-to-end operational management of a portfolio of CPS certification programs. This role ensures a seamless experience for candidates and certificants while maintaining program integrity and supporting strategic growth.

Key Responsibilities
  • Serve as the primary point of contact for all matters related to your assigned certification programs.
  • Manage the application, testing, and recertification cycles, ensuring all processes run smoothly.
  • Develop and maintain program-related documentation, policies, and candidate communications.
  • Collaborate with psychometrics and marketing teams to support program development and promotion.
Qualifications
  • Bachelor's degree required; Master's degree in a related field is a plus.
  • 3+ years of experience in program or project management, preferably in the certification or non-profit sector.
  • Exceptional organizational skills and a proven ability to manage multiple priorities.
How to Apply

To apply, please email your resume and a cover letter to support@pharmacystandards.org with the subject line "Certification Program Manager Application".

The Candidate Support Specialist is the first point of contact for our applicants, candidates, and certificants. This role provides exceptional customer service, guiding individuals through the certification process and resolving inquiries with empathy and accuracy.

Key Responsibilities
  • Respond to a high volume of inquiries via email and phone regarding eligibility, applications, and policies.
  • Provide technical and procedural support to users navigating our online portal.
  • Maintain accurate records of all candidate interactions in our CRM system.
Qualifications
  • 2+ years of experience in a customer service or support role.
  • Outstanding written and verbal communication skills with a strong customer-centric focus.
  • Proficiency with help desk software (e.g., Zendesk, HubSpot) and CRM systems.
How to Apply

To apply, please email your resume and a cover letter to support@pharmacystandards.org with the subject line "Candidate Support Specialist Application".

The SME (Subject Matter Expert) Coordinator is responsible for recruiting, onboarding, and managing our network of volunteer experts who are essential to our exam development process. This role is a vital link between CPS and the professional community.

Key Responsibilities
  • Manage the SME application and vetting process to build a diverse and qualified expert pool.
  • Coordinate all logistics for SME-related meetings and workshops.
  • Develop and maintain training materials and resources for volunteers.
  • Serve as the primary administrative contact for all volunteer inquiries.
Qualifications
  • 2+ years of experience in volunteer management or program coordination.
  • Excellent interpersonal skills with an ability to engage and motivate professionals.
  • Strong organizational skills and proficiency with Microsoft Office Suite.
How to Apply

To apply, please email your resume and a cover letter to support@pharmacystandards.org with the subject line "SME Coordinator Application".

The IT Support Specialist provides essential technical assistance to our remote team, manages our core IT systems, and ensures the security and performance of our technology infrastructure.

Key Responsibilities
  • Serve as the first point of contact for internal technical support requests.
  • Manage user accounts and permissions for platforms like Office 365 and Google Workspace.
  • Troubleshoot hardware, software, and network issues for remote employees.
  • Assist in the implementation and maintenance of security protocols.
Qualifications
  • 2+ years of experience in an IT support role, preferably supporting a remote workforce.
  • Strong knowledge of common operating systems (Windows, macOS) and business software.
  • Excellent problem-solving and communication skills.
How to Apply

To apply, please email your resume and a cover letter to support@pharmacystandards.org with the subject line "IT Support Specialist Application".

The Web Content Administrator is responsible for maintaining and updating content on the CPS website, ensuring that all information is accurate, up-to-date, and presented in a clear and professional manner.

Key Responsibilities
  • Update and format web pages, articles, and policy documents using our Content Management System (CMS).
  • Perform regular content audits to ensure accuracy and identify areas for improvement.
  • Optimize web content for search engines (SEO) and ensure it meets accessibility standards.
  • Collaborate with various teams to ensure timely posting of announcements and program updates.
Qualifications
  • 2+ years of experience in web content management or digital marketing.
  • Proficiency with at least one major CMS (e.g., WordPress, Drupal, Joomla).
  • A keen eye for detail and a strong understanding of web usability best practices.
How to Apply

To apply, please email your resume and a cover letter to support@pharmacystandards.org with the subject line "Web Content Administrator Application".

Don't See a Role That Fits?

We are always eager to connect with talented professionals who are passionate about our mission. If you believe your skills and values align with ours but don't see an open position that matches, we encourage you to send your resume for future consideration.

Join Our Talent Network