Module 15: Digital Health, AI & Automation

Throughout your career, you have mastered complex clinical knowledge and honed exceptional patient care skills. You navigate intricate medication regimens, counsel patients through challenging therapies, and collaborate with providers to optimize outcomes. However, much of the process surrounding this expertise often involves repetitive, manual, and time-consuming administrative tasks—faxing forms, typing patient information, manually checking adherence, waiting on hold for prior authorizations.

This module marks a pivotal shift. We move from the foundational clinical and economic principles to the technological frontier that is rapidly reshaping pharmacy practice. Digital health tools, artificial intelligence (AI), and automation are no longer futuristic concepts; they are increasingly integrated into daily workflows, promising to alleviate administrative burdens, enhance clinical decision-making, personalize patient care, and ultimately, free up pharmacists to operate at the absolute top of their license.

For the Advanced Specialty Pharmacist, embracing these technologies is not optional—it is essential. Your role is evolving from a medication expert to an information and technology-enabled care coordinator. This module will equip you to understand, evaluate, and strategically leverage these tools. We will translate your existing skills—problem-solving, process optimization, data analysis—into this new digital landscape, ensuring you are not just a user of technology, but a leader in its intelligent application to improve patient lives and pharmacy operations.