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CCPP Certification Program
Module 16: Technology, Telehealth, and Digital Tools
Extending Your Clinical Reach and Impact Beyond the Clinic Walls.
From Clinical Skill to Digital Strategy
Throughout your career, you have honed your clinical expertise through face-to-face interactions. You’ve learned to read a patient’s non-verbal cues, to build rapport across the counter, and to deliver complex counseling in the confines of a consultation room. These skills are, and always will be, the foundation of your practice.
This module is designed to empower you to take that hard-won expertise and amplify it with the power of technology. The modern healthcare landscape is no longer confined to the physical walls of a clinic or hospital. Care is delivered virtually, data is monitored remotely, and decisions are made collaboratively across digital platforms. To thrive as a clinical leader, you must become as fluent in the language of telehealth, data analytics, and digital communication as you are in the language of pharmacology.
We will explore technology not as a replacement for your clinical judgment, but as a powerful suite of tools that allows you to apply your judgment to more patients, more efficiently, and with greater precision than ever before. This module is your guide to becoming a digitally-enabled pharmacist, capable of leveraging technology to provide exceptional care, anytime, anywhere.
Your Roadmap to the Digital Pharmacy Practice
This module will equip you with a fundamental understanding of the key technologies and strategies that define modern, connected patient care.
Telecollaborative Practice Models and Platforms
A deep dive into the world of telehealth, exploring the platforms, workflows, and “webside manner” required to deliver effective and reimbursable virtual pharmacy services.
Remote Patient Monitoring Devices and Apps
An exploration of the devices—from smart glucose meters to connected blood pressure cuffs—that are transforming chronic care management from an episodic to a continuous process.
EHR Interoperability and Data Exchange Standards
A foundational lesson on how patient data moves between different electronic health records, demystifying concepts like HL7, FHIR, and the importance of seamless data flow for safe medication management.
HIPAA-Compliant Messaging and Virtual Visits
A practical guide to the security and privacy rules that govern digital health, ensuring you can communicate with patients and other providers safely and legally in a virtual environment.
Analytics and Dashboards for Data-Driven Care
A primer on using data analytics to manage patient populations, identify high-risk individuals, and create visual dashboards that demonstrate your clinical and financial impact to leadership.
