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CCPP Certification Program
Module 20: Ethics, Professionalism, and Compliance
Navigating the Professional Compass in a Complex Clinical World.
From Rules of the Road to Navigating the Gray
Throughout your career, you have operated within a well-defined framework of laws and professional ethics. The rules of dispensing—accuracy, confidentiality, and adherence to the law—are the unambiguous guardrails of our profession. You are an expert in this landscape of clear rights and wrongs.
This module marks a critical transition from the black-and-white world of dispensing compliance to the complex, often gray, world of clinical ethics and integrated team professionalism. As a collaborative practice pharmacist, you are no longer just a final checkpoint in a linear process; you are an active participant in clinical decision-making, privy to sensitive team dynamics, and a co-owner of patient outcomes. This elevated role brings with it a new and far more nuanced set of professional responsibilities.
Here, we will move beyond simply knowing the rules. We will equip you with the frameworks to navigate ethical dilemmas where two valid principles may be in conflict. We will explore the subtle complexities of maintaining confidentiality within a multidisciplinary team and provide you with the tools to manage potential conflicts of interest with integrity. This is your masterclass in developing the professional compass required to not only be a clinical expert, but a trusted, respected, and ethical leader within any healthcare team.
Your Guide to the Professional Landscape
This module provides the frameworks and skills to uphold the highest standards of professional conduct in a collaborative practice environment.
20.1 Ethical Challenges in Collaborative Practice
A deep dive into real-world ethical dilemmas that arise in team-based care, using established frameworks to navigate conflicts between patient autonomy, beneficence, and justice.
20.2 Confidentiality, Consent, and Data Integrity
An exploration of the advanced challenges of maintaining patient confidentiality (HIPAA) within an interprofessional team and the pharmacist’s role in ensuring informed consent and the integrity of shared electronic health records.
20.3 Managing Conflicts of Interest and Dual Relationships
Practical strategies for identifying and managing potential conflicts of interest—whether financial, personal, or professional—to ensure that clinical judgment remains unbiased and patient-centered.
20.4 Professional Conduct and Team Respect
A guide to the unwritten rules of interprofessional etiquette, including how to respectfully challenge a colleague’s opinion, provide constructive feedback, and contribute to a culture of psychological safety.
20.5 Advocacy and Leadership for Pharmacist Provider Status
An examination of the pharmacist’s ethical duty to advance the profession, focusing on the key arguments for provider status and how to articulate the value of clinical pharmacy services to legislators, administrators, and the public.
