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CCPP Certification Program
Module 21: Launching Your First Collaborative Practice Site
From Blueprint to Reality: The Practical Mechanics of Implementation.
From Theory to Practice: Building Your Clinical Home
You have spent the entirety of this program mastering the “what” and the “why” of collaborative practice. You’ve dissected complex clinical topics, navigated intricate ethical dilemmas, and armed yourself with the evidence to prove your value. You have, in effect, drawn a detailed architectural blueprint for your future practice.
This module marks a pivotal transition. We are now moving from architecture to construction, from the blueprint to the building site. This is where the theoretical becomes tangible. Launching a new clinical service is one of the most challenging and rewarding endeavors a pharmacist can undertake. It requires a completely different skillset—one that combines clinical expertise with project management, operational logistics, and change management.
This module is designed to be your step-by-step construction manual. We will provide you with the practical tools, templates, and strategies to take your vision for a collaborative practice service and turn it into a functioning, sustainable, and successful clinical reality. We will cover the essential groundwork, from designing a convincing pilot program to navigating the day-to-day operational hurdles. By the end of this module, you will not only have a blueprint, but you will also have the foreman’s guide to building your practice from the ground up.
Your Roadmap from Concept to Clinic
This module will equip you with the fundamental project management and operational skills needed to successfully launch and manage a new clinical pharmacy service.
Designing a Pilot Collaborative Program
Learn how to make a compelling business case to administrators. We will cover how to define a narrow, high-impact scope for a pilot program, identify key performance indicators (KPIs), and create a persuasive proposal that secures the resources and buy-in you need to get started.
Clinic Logistics: Space, Scheduling, and Operations
A deep dive into the practical realities of running a clinic. We will explore models for scheduling patient appointments, strategies for securing physical clinic space, and the essential elements of an efficient daily workflow, from patient check-in to documentation.
Policy and Procedure Implementation
Transform your collaborative practice agreement into a set of clear, actionable, and compliant policies and procedures. This section will guide you through creating essential documents, including patient care protocols, documentation standards, and emergency procedures.
Quality Tracking from Day 1
You cannot prove your value if you do not measure it. Learn how to design a practical and sustainable quality improvement (QI) program for your new service. We will cover how to choose meaningful metrics, build data collection into your workflow, and create simple dashboards to track your impact.
Troubleshooting Early-Stage Barriers
Every new service encounters predictable hurdles. This section prepares you for the most common challenges, including low patient referral rates, physician skepticism, and billing/reimbursement issues, providing proactive strategies to overcome them.
