CCPP Module 25: Introduction to Risk Management, Audits, and Legal Safeguards
CCPP Certification Program

Module 25: Risk Management, Audits, and Legal Safeguards

Fortifying Your Practice: The Architecture of Clinical Defense.

From Diligence to Defensibility: Systematizing Safety

Throughout your career, the concept of risk management has been an intrinsic, moment-to-moment part of your professional identity. Every prescription you verify, every DUR alert you evaluate, every patient you counsel is an act of mitigating risk. You are a master of individual diligence, of catching the single error that could cause harm.

As you transition into a leadership role managing a scaled clinical practice, this fundamental instinct must evolve. Your responsibility shifts from the practice of personal diligence to the construction of organizational defensibility. It is no longer enough to be careful; you must build, document, and maintain the systems that ensure your entire team practices carefully, consistently, and in a way that is compliant with all legal and regulatory standards.

This module is your masterclass in building that fortress. We will move beyond the clinical aspects of care to the critical frameworks that protect your patients, your providers, and your organization’s license to operate. We will dissect the world of compliance, demystify the audit process, and provide practical playbooks for handling the inevitable challenges of adverse events and complaints. By mastering this material, you will gain the skills to lead with confidence, knowing that your innovative practice is built upon a bedrock of safety, compliance, and legal integrity.

Your Guide to a Resilient Practice

This module will equip you with the essential frameworks for building a practice that is not only clinically effective but also legally and regulatorily sound.

Maintaining Compliance with Oversight Bodies

A deep dive into the regulatory landscape, covering the roles of the Board of Pharmacy, CMS, and The Joint Commission in overseeing advanced pharmacy practice.

Preparing for Audits and Documentation Reviews

A practical playbook for establishing an “audit-ready” culture, from perfecting documentation templates to conducting internal mock audits and responding to payer requests.

Handling Adverse Events, Complaints, and Investigations

Learn a systematic, non-punitive approach to event investigation, including root cause analysis, patient communication strategies, and formal corrective action planning.

Insurance, Indemnity, and Legal Consultation Basics

A foundational guide to professional liability, understanding your malpractice coverage, and knowing when and how to engage legal counsel to protect your practice.

Governance and Policy Maintenance for Ongoing Safety

Explore the mechanisms for long-term risk management, including the role of a clinical governance committee and the process for regularly reviewing and updating all policies and procedures.