CHPPC Section 20.6: Guided Practice Set
Part 5: Data Entry & EHR Mastery (New Track)

Module 20: Cerner (Millennium/PharmNet) — Order Entry & Verification

20.6 Guided Practice Set: The Cerner Clinical Proving Ground

Applying your comprehensive knowledge in a series of guided, high-fidelity clinical simulations to forge true “digital muscle memory” in the Cerner environment.

Welcome to the capstone of your Cerner training. Theory has laid the groundwork, and deep dives have provided the blueprints, but it is only through deliberate, focused practice that true mastery is achieved. This final section is your clinical proving ground—a series of realistic, high-stakes inpatient scenarios designed to test and solidify every skill you have learned in this module. You will be placed in the digital hot seat, tasked with verifying some of the most complex and error-prone orders in hospital pharmacy. Each case is a comprehensive simulation, complete with a patient profile, a realistic (and flawed) Cerner order, and a guided masterclass walkthrough. The goal is to move beyond simple knowledge and into the fluid, instinctual application of that knowledge—to build the “digital muscle memory” that separates a novice user from an expert clinical guardian. This is where your transformation into a confident, efficient, and exceptionally safe hospital pharmacist is finalized.

20.6.1 Case 1: The Pre-Operative Antibiotic Timing Challenge

A 68-year-old male (Weight: 85 kg) is scheduled for a coronary artery bypass graft (CABG) surgery. The surgery is scheduled to begin at 07:30. As part of the pre-operative PowerPlan, the surgeon places the following order for cefazolin for surgical site infection (SSI) prophylaxis.

20.6.1.1 Simulated Cerner Order

VERIFY ORDER: Cefazolin IV
PatientMILLER, JAMES
MRN333444555
Patient Weight85 kg
AllergiesCodeine (Nausea)
Surgery Time07:30
ProcedureCABG x 3
MedicationCefazolin 2g in 100mL NS IVPB
PrioritySCHEDULED
ScheduleONCE
First Dose Time07:00

20.6.1.2 Your Task

Perform a complete clinical and logistical verification of this critical pre-operative antibiotic order. Identify all potential issues related to the dose, timing, and potential for re-dosing. Formulate your recommendations and determine the necessary actions to ensure optimal SSI prophylaxis.

20.6.1.3 Masterclass Walkthrough

Step 1: Dose Verification for Obesity
  • Weight-Based Dosing: Cefazolin dosing for SSI prophylaxis is weight-dependent to ensure adequate tissue concentrations.
  • Protocol Check: You consult your hospital’s SSI prophylaxis guidelines. They state:
    • Patients < 120 kg: Cefazolin 2g IV.
    • Patients ≥ 120 kg: Cefazolin 3g IV.
  • Analysis: The patient’s weight is 85 kg. The ordered 2g dose is correct.
Step 2: Identifying Pitfall #1 – The Critical Timing Error

The “Sixty-Minute Window” is a Core Quality Measure

Surgical Care Improvement Project (SCIP) guidelines, which are a national standard, mandate that prophylactic antibiotics be fully infused within the 60 minutes prior to the first surgical incision. This ensures that bactericidal concentrations of the antibiotic are present in the tissue at the moment the skin is broken.

The Pitfall: The order is for a “SCHEDULED” dose at 07:00 for a 07:30 surgery. A standard cefazolin 2g IVPB infuses over 30 minutes. This means the infusion will finish at 07:30, exactly at the time of incision. This meets the absolute letter of the law, but it is logistically fragile and leaves no room for error. A slight delay in starting the infusion could mean the dose is still running when the surgery starts, which is a protocol failure.

Your Intervention: Best practice is to aim for the middle of the window. You should modify the order to be given slightly earlier to ensure a buffer.

Your Action: Modify the scheduled administration time.
Modified Dose Time: Change from 07:00 to 06:45. This will ensure the infusion finishes around 07:15, a perfect 15 minutes before incision.
Step 3: Identifying Pitfall #2 – The Missing Re-Dosing Order

This is a high-level clinical pitfall that requires you to think beyond the initial dose. You must consider the duration of the procedure.

Thinking in Half-Lives

Cefazolin has a relatively short half-life (~1.8 hours). For long surgical procedures, a single pre-operative dose is not enough to maintain adequate tissue concentrations for the entire case. Re-dosing is required.

The Rule: Intraoperative re-dosing is typically required every 2 half-lives. For cefazolin, this means a re-dose is needed every 4 hours from the start of the pre-op infusion.

Analysis: A CABG surgery is a long procedure, almost always lasting more than 4 hours. The current order is for a single dose only. This is insufficient and places the patient at risk for a post-operative infection. A second, intra-operative dose needs to be ordered.

Step 4: Intervention and Documentation
  1. Action: You will modify the original order for timing and add a new, conditional order for re-dosing.
  2. Communication: This is a complex intervention that requires clear communication with both the surgeon and the anesthesiologist who will be administering the intra-operative dose.
    Your Communication (Note to Provider(s)):
    “Re: Pre-op cefazolin for James Miller. Two adjustments made to ensure optimal SSI prophylaxis per SCIP guidelines:

    1. The administration time for the initial 2g dose has been adjusted to 06:45 to ensure the infusion is complete prior to the 07:30 incision time.

    2. A second, conditional order for ‘Cefazolin 2g IVPB x 1 dose’ has been added with the indication ‘For intra-operative re-dosing if surgical time exceeds 4 hours.’ This will appear on the Anesthesia MAR for administration.

    Please review and co-sign. Thank you.”
  3. Executing in Cerner:
    • You will “Modify” the original order and change the scheduled time to 06:45.
    • You will “Add” a new order for Cefazolin 2g IVPB, but in the frequency/details, you will specify it is a conditional, one-time order with the specific indication for intra-op re-dosing.
    • You will then “Propose” these changes, sending them to the provider for their electronic co-signature.

20.6.2 Case 2: The Non-Standard Norepinephrine Infusion

A 75-year-old male in the ICU for septic shock has persistent hypotension (MAP 55 mmHg) despite fluid resuscitation. The provider places the following order for a norepinephrine drip.

20.6.2.1 Simulated Cerner Order

VERIFY ORDER: Norepinephrine IV
PatientDAVIS, ROBERT
MRN777888999
Patient Weight100 kg
AllergiesNKDA
IV AccessCentral Line – R IJ
MedicationNorepinephrine IV Infusion
Order Comments“Please make double strength, 8mg in 250mL D5W. Titrate to MAP > 65.”
Rate[NULL]
Max Rate[NULL]

20.6.2.2 Your Task

Perform a complete clinical and safety verification of this high-alert medication order. This order contains a classic Cerner pitfall related to free-text comments and non-standard concentrations. Identify all errors and formulate your intervention to convert this to a safe, standardized order.

20.6.2.3 Masterclass Walkthrough

Step 1: Identifying Pitfall #1 – The “Order Comment” Trap

Order Comments Are Not the Order

This is a fundamental principle of safe EHR use. The discrete, structured fields (Dose, Rate, Route) are what drive the MAR, smart pump programming, and billing. The “Order Comments” field is for communication and clarification ONLY. It does not program the pump. The provider has typed the entire order into the comments box, but has not actually built a structured, machine-readable order.

The Pitfall: A novice pharmacist might see the comment, create a custom label for an 8mg/250mL bag, and verify the order. However, because the actual rate and dose fields are null, the MAR may be unclear, and crucially, the smart pump will have no order to link to, forcing the nurse to program the pump manually, bypassing all safety features.

Step 2: Identifying Pitfall #2 – The Unnecessary Non-Standard Concentration

As covered in previous modules, deviating from the hospital’s standard concentration for a high-alert drip is a major safety risk. The provider has requested a “double strength” drip (8mg/250mL) when the likely hospital standard is 4mg/250mL. Your first question must be: “Is there a compelling clinical reason for this?” For a 100 kg patient, a standard drip is almost always sufficient. The provider is likely doing this out of habit, not clinical necessity, and in doing so, is sacrificing the smart pump safety net.

Step 3: Intervention – Rebuilding the Order Correctly

This order cannot be “modified.” It is fundamentally flawed and must be discontinued and reordered correctly. Your goal is to convert the provider’s free-text intent into a fully structured, standardized order.

  1. Action: Place the original order on hold or request discontinuation. You will propose a new order.
  2. Communication: Contact the ICU provider.
    Your Conversation Script:
    “Dr. Evans, this is the pharmacist. I’m calling about the norepinephrine order for Mr. Davis. I see the comment requesting a double-strength concentration. To ensure we can use the smart pump’s safety guardrails, would it be okay to switch this to our hospital-standard 4mg/250mL concentration? We can still achieve the same target MAP without any issue. I can build the order with the standard titration parameters for you to sign.”
  3. Building the New Order in Cerner: After getting approval, you will create a new order from scratch, using all the structured fields.

    – Select Medication: Norepinephrine 4mg/250mL D5W IV Infusion (The Standard Product)

    – Rate/Dose: Start at 0.05 mcg/kg/min (Cerner will calculate the mL/hr rate)

    – Titration Parameters: Titrate by 0.01-0.02 mcg/kg/min every 5 minutes.

    – Titration Goal: To maintain MAP between 65-75 mmHg.

    – Max Rate: 0.5 mcg/kg/min (or per hospital protocol).

  4. Final Documentation:
    Pharmacist Note (Intervention):
    “Original free-text order for non-standard norepinephrine D/C’d. Spoke with Dr. Evans, who agreed to switch to hospital-standard concentration (4mg/250mL) to enable use of smart pump safety guardrails. New order entered with standard initiation and titration parameters. Ready for verification.”