Module 16: Implementation & Go-Live Strategies

Throughout your career, you have mastered the art of preparation. You know that before a complex sterile compound can be made, every ingredient must be verified, every calculation double-checked, and every piece of equipment calibrated. You understand that a successful immunization clinic is the result of meticulous planning long before the first patient arrives. This deep-seated instinct for operational readiness is the very essence of a successful go-live.

This module marks the pivotal transition from the world of planning to the world of action. All the charters, scope statements, WBS diagrams, and risk registers have led to this moment: the deployment of a new system or workflow into the live clinical environment. A “go-live” is one of the most high-stakes, high-visibility, and high-pressure events you will manage in your informatics career. It is the moment your project ceases to be a theoretical construct and becomes a living, breathing part of patient care.

Here, we will translate your skills in clinical and operational execution into the language of IT implementation. You will learn how to conduct the final “dress rehearsals” to ensure readiness, how to manage the critical cutover from the old way to the new, how to operate a “command center” to manage the inevitable issues of launch day, and how to support the clinical staff as they adapt. This is your masterclass in managing the human and technical dynamics of large-scale change, ensuring your project doesn’t just launch, but lands successfully and safely.