Section 23.4: Clinical Surveillance and Interventions
Learn how MEDITECH supports proactive clinical pharmacy. This section covers the tools for patient monitoring, creating real-time surveillance alerts, and configuring pharmacist intervention documentation.
Clinical Surveillance and Interventions
From Reactive Verifier to Proactive Hunter: The Art of Digital Rounding.
23.4.1 The “Why”: The Great Practice Shift from Reactive to Proactive
For decades, the practice of hospital pharmacy has been defined by a fundamentally reactive workflow. An order is written by a provider. It appears in a queue. A pharmacist reviews that single order for that single patient, verifies it, and the process moves on. While your clinical judgment during that verification is critical, the workflow itself is passive. You are waiting for the work to come to you. You are a highly skilled gatekeeper, but a gatekeeper nonetheless. This model, while essential, is inherently limited. It only allows you to find problems that have already manifested as a formal medication order. You might catch an incorrect dose, but you have no systematic way of finding the patient whose declining renal function now makes their existing dose incorrect.
The modern EHR, and specifically the toolsets within a platform like MEDITECH Expanse, enables a revolutionary transformation in this practice model. It allows for the shift from a reactive stance to a proactive, population-based approach. This is the single most significant evolution in clinical pharmacy practice in the last fifty years. Instead of waiting for problems to arrive in your queue, you are now empowered to go hunting for them across the entire patient population, using the EHR as your digital hunting ground.
This is the concept of Clinical Surveillance. It is the digital equivalent of rounding on every single patient in the hospital simultaneously. The system’s tools allow you to build electronic “nets” that are cast across the sea of patient data. These nets are designed to catch specific, pre-defined clinical scenarios that indicate a potential medication-related problem or an opportunity for optimization. When a patient’s data matches the criteria of your rule, the system alerts you. It brings the potential problem directly to your attention, often hours or even days before it would have manifested as an adverse event or a problematic order.
As a Pharmacy Informatics Analyst, you are the architect of this proactive safety engine. You will work with clinical leaders to identify the highest-risk scenarios in your hospital and then translate that clinical logic into the language of the EHR, building the rules and alerts that drive this new model of care. Mastering these tools is not just about learning to use a new feature; it’s about fundamentally redesigning the work of a clinical pharmacist. You are building the infrastructure that allows your pharmacy department to move beyond simply processing orders and to begin truly managing the medication-related outcomes of the entire patient population.
Pharmacist Analogy: The Public Health Department
Imagine your career has evolved. You started as a community pharmacist, where your primary role was to ensure every individual prescription you received was safe and correct for the person standing in front of you. This is reactive order verification. It’s vital, one-on-one care.
Now, you’ve been promoted. You are now the Director of Medication Safety for the entire city’s Public Health Department. Your focus is no longer on the individual patient; it’s on the health of the entire population of one million people. You can’t wait for sick people to show up at your office; you must proactively find those who are at risk.
How do you do this? You use data.
- The Data Source: You have access to a massive, real-time database containing lab results, diagnoses, and prescription histories for everyone in the city (this is the EHR’s Data Repository).
- Your Tools: You have a team of epidemiologists and data analysts who can write queries against this database (this is the MEDITECH Surveillance tool).
- The Hunt for Problems: You don’t just look at the data randomly. You launch specific initiatives:
- “Let’s find every diabetic patient with an A1c over 9% who hasn’t seen a doctor in six months.” (This is a Surveillance Rule for poor glycemic control).
- “Generate a list of all patients over 65 taking more than ten medications from three different pharmacies.” (This is a Surveillance Rule for polypharmacy risk).
- “Alert me in real-time if any hospital in the city reports a new case of measles.” (This is a real-time Alert for an infectious disease outbreak).
- The Action: When your queries find these at-risk individuals, you don’t just admire the data. You act. You dispatch a public health nurse to visit the diabetic patient. You call the polypharmacy patient to schedule a medication review. You initiate contact tracing for the measles case. This is Intervention Documentation.
This is the mental leap you must make as an analyst. The EHR gives you the tools of a public health department, but your “city” is the hospital. Clinical surveillance is not about reviewing one prescription. It’s about querying your entire patient population to find the one patient whose creatinine just bumped into the danger zone, and intervening before anyone even thinks about ordering the next dose of their nephrotoxic drug.
23.4.2 The Surveillance Engine: Deconstructing the MEDITECH Toolset
MEDITECH Expanse provides a powerful, integrated suite of tools designed to facilitate clinical surveillance. While they all work together, it’s important to understand the distinct purpose of each component. At its core, the system is a classic rules engine. It constantly scans a universe of patient data points (“Attributes”) and compares them against a set of logical conditions you have written (“Rules”). When a condition is met, it performs a pre-defined action (“Alerts” or “Triggers”). Your job is to become an expert in defining each of these components to build clinically meaningful surveillance.
The Anatomy of a MEDITECH Surveillance Rule
From Raw Data to Actionable Intelligence
1. Attributes
The “What.” These are the raw, discrete data points in the patient’s chart. They are the building blocks of all logic.
2. Rules (The Logic)
The “If/Then” statement. This is where you combine Attributes with logical operators (AND, OR, >, <) to define a specific clinical scenario.
IF Active Med is Vancomycin
AND SCr Result is > 1.5
THEN… Fire Alert
3. Triggers & Alerts
The “Action.” This defines what the system should do when the logical conditions of a Rule are met.
Mastery Deep Dive: Attributes – The Building Blocks
Before you can write a single rule, you must understand your building materials. Attributes are pointers to specific fields within the MEDITECH database. The system comes with thousands of standard attributes, but you will often need to create custom ones for pharmacy-specific needs. The key is to know what data is available and where to find it.
| Attribute Category | Examples of Standard Attributes | Common Pharmacy Use Case |
|---|---|---|
| Pharmacy (PHA) | Active Medication, Dispense Drug Mnemonic, Order Start/Stop Date, IV Rate, Therapeutic Class | Identifying all patients currently on a specific medication (e.g., any IV antibiotic) or from a specific class (e.g., any DOAC). |
| Laboratory (LAB) | Result Value (e.g., 5.3), Result High/Low Flag, Collection Date/Time, Test Mnemonic (e.g., K, CRE) | Finding all patients with a potassium level above 5.0, or whose creatinine has increased by more than 0.3 in the last 48 hours. |
| Admissions (ADM) | Patient Location, Patient Age, Patient Weight, Admitting Provider, Length of Stay | Targeting patients on a specific unit (e.g., ICU), or creating age-specific rules (e.g., patients > 65 on the Beers list). |
| Microbiology (MIC) | Organism Identified, Organism Susceptibilities (S, I, R), Specimen Source | Alerting a pharmacist when a blood culture grows a resistant organism (like MRSA or VRE) so they can recommend an appropriate antibiotic change. This is a core antimicrobial stewardship function. |
The Custom Attribute Trap: The List of Drugs
One of the most common custom attributes you will build is a list of drugs (a “query”). For example, for a rule to monitor for heparin-induced thrombocytopenia (HIT), you need to identify patients on heparin or enoxaparin. You will create a custom attribute that is essentially a list of the PHA mnemonics for all the different heparin and enoxaparin products in your formulary. The Trap: Forgetting to update this list. When a new enoxaparin product is added to the formulary a year later, if you don’t also add its mnemonic to your custom attribute, those patients will be invisible to your HIT surveillance rule. Maintaining these custom queries is a critical, ongoing task.
23.4.3 Masterclass: Building a Surveillance Rule from Scratch
Let’s move from theory to practice. We will now walk through the end-to-end process of building one of the most common and valuable pharmacy surveillance rules: “Identify Patients with Acute Kidney Injury (AKI) on High-Risk Nephrotoxic Medications.” This rule demonstrates the power of combining lab data with medication data to find patients at risk before severe harm occurs.
Step 1: Define the Clinical Question and Scope
First, we collaborate with our clinical pharmacy specialists. The goal is not just “find AKI.” We need to be specific. After discussion, we define the clinical intent:
“We want to be alerted to any adult patient who meets the KDIGO criteria for Stage 1 AKI (an increase in serum creatinine of ≥0.3 mg/dL within 48 hours) AND who has an active order for one of the following high-risk nephrotoxic drugs: Vancomycin, Piperacillin-Tazobactam, or an Aminoglycoside.”
Step 2: Identify and Build the Necessary Attributes
Now we translate the clinical question into data points the system can understand.
| Clinical Concept | Required Attribute(s) in MEDITECH | Build Action Needed |
|---|---|---|
| Adult Patient | ADM Patient Age | Standard attribute, no build needed. We will set the condition to `Age >= 18`. |
| AKI Criteria (SCr increase ≥0.3 in 48h) | LAB Serum Creatinine Result Value | This requires a more complex, calculated attribute. We need the system to look at the most recent creatinine and compare it to any creatinine values from the previous 48 hours and find the difference. MEDITECH has tools for this kind of time-based comparison logic. |
| Active High-Risk Nephrotoxic Meds | PHA Active Medication | This requires a custom attribute. We must create a “Query” (a list) named `NEPHROTOXIC_DRUGS` that contains the PHA mnemonics for every single Vancomycin, Pip-Tazo, Gentamicin, Tobramycin, and Amikacin product in our formulary. |
Step 3: Construct the Rule’s Logic
Now we assemble our attributes into a formal rule using Boolean logic. The Surveillance tool provides a user interface for this, but thinking in terms of pseudo-code is the clearest way to design it.
RULE: AKI_ON_NEPHROTOXIC_MEDS
— CONDITION 1: Check for AKI
( (Most Recent SCr) – (Lowest SCr within last 48 hours) ) >= 0.3
AND
— CONDITION 2: Check for Drug
Patient has an Active Medication that is IN the Query ‘NEPHROTOXIC_DRUGS’
AND
— CONDITION 3: Check Age
Patient Age >= 18
Step 4: Define the Trigger and Alert
What should the system do when all three conditions are met for a patient? We have several options, and we can even choose more than one.
- Primary Action: Add to a Patient List. This is the most common and effective action. We will create a custom Patient List (sometimes called a “worklist”) named “Pharmacy – AKI Monitoring.” When the rule fires, the patient automatically appears on this list. This creates a centralized to-do list for the clinical pharmacy team to work from.
- Secondary Action: Send a Notification. For very high-risk alerts, we could configure the system to also send a priority message directly to the inbox of the pharmacist assigned to that patient’s unit. This is more “in your face” and should be used judiciously to avoid alert fatigue.
Step 5: Test, Validate, and Deploy
You can never, ever build a rule and move it directly into the LIVE environment. It must be rigorously tested in a test environment using fake patients. You would create a test patient, give them a starting creatinine of 0.8, then result a new creatinine of 1.2. You would place an order for Vancomycin. Then you would run the rule and confirm that your test patient, and only your test patient, appears on the AKI Monitoring list. Once you are 100% confident the logic is sound, you can schedule the move into your production environment.
23.4.4 Documenting Your Value: The Pharmacist Intervention
Detecting a potential problem with a surveillance rule is only half the battle. The true value of a clinical pharmacist is in the action they take based on that information. That action, or intervention, must be documented. Without documentation, from a data and quality perspective, the work was never done. This is not just about justifying your job; it’s about creating a legal record of the care provided, communicating your actions to the rest of the healthcare team, and generating the data needed to track clinical outcomes and measure the pharmacy department’s impact.
MEDITECH provides a dedicated tool for this: the Pharmacist Intervention module. As an analyst, you are responsible for building the dictionary of available intervention types that pharmacists can choose from. The goal is to create a list that is comprehensive enough to capture the wide variety of clinical activities a pharmacist performs, yet structured enough to allow for meaningful data analysis.
Data-Driven Justification for Pharmacy Services
Imagine your Pharmacy Director is going to hospital administration to ask for approval to hire two new clinical pharmacist positions. The administrator asks, “Why? What is the return on investment?”
A director armed with robust intervention data can answer with specifics: “Last year, our pharmacists documented 2,500 interventions for ‘IV to PO Conversion,’ which we estimate saved the hospital $1.2 million in drug costs. They also documented 800 interventions for ‘Renal Dose Adjustment,’ preventing an estimated 45 cases of acute kidney injury and saving $500,000 in associated treatment costs. The two new pharmacists will allow us to expand these programs and are projected to save an additional $750,000 per year.”
This is the power of structured intervention data. It translates your clinical work into the language of finance and quality that hospital leaders understand. A well-built intervention dictionary is a financial and clinical advocacy tool.
Masterclass Table: Building an Intervention Dictionary
| Category of Intervention | Specific, Actionable Intervention Types to Build | Rationale |
|---|---|---|
| Dose Optimization |
|
These are the most common pharmacist interventions. They need to be specific to allow for targeted analysis (e.g., how many of our dose adjustments are due to renal vs. hepatic impairment?). |
| IV to PO Conversion |
|
Separating these two is important. Converting from IV Levaquin to PO Levaquin is a simple switch. Converting from IV Zosyn to PO Augmentin is a therapeutic interchange that requires different clinical consideration. |
| Safety & Allergy |
|
These directly capture the pharmacist’s role as a safety net. Tracking these interventions is crucial for quality and safety committees. |
| Antimicrobial Stewardship |
|
These are essential for any hospital’s stewardship program and are often required for regulatory compliance (e.g., by The Joint Commission). |