CPOM Module 11: Introduction to Pharmacy Automation, Robotics & Technology
CPOM Certification Program

Module 11: Pharmacy Automation, Robotics & Technology

From Manual Processes to Intelligent Systems: Leading the Technological Transformation of the Pharmacy.

From Dispensing Expert to Systems Architect

As an experienced pharmacist, your hands-on expertise in the medication dispensing process is unparalleled. You have an intuitive feel for the workflow, the potential points of failure, and the immense cognitive load required to ensure accuracy and safety in a manual system. You have spent your career serving as the final, critical human checkpoint in a complex process.

This module is designed to translate that deep process knowledge into a new language: the language of automation, robotics, and technology integration. To lead a modern pharmacy, you must evolve from being the most critical component within the system to being the architect of the system itself. This requires a new mindset. Instead of asking, “How can my team work harder or be more careful?” you will begin to ask, “How can technology augment my team’s skills, automate repetitive tasks, and build layers of safety that don’t rely on human perfection?”

We will demystify the world of pharmacy automation, from carousels and packagers to robotic IV compounders. You will learn not just what these technologies do, but how to evaluate them, justify their acquisition through rigorous ROI analysis, and lead their successful implementation. By mastering this material, you will gain the strategic vision to not just manage a pharmacy, but to transform it into a technologically advanced, high-reliability operation fit for the future of healthcare.

Your Roadmap to Technological Leadership

This module will provide a comprehensive, manager-level framework for assessing, implementing, and optimizing technology within your pharmacy operation.

11.1 Overview of Pharmacy Automation and Robotics Systems

A comprehensive survey of the technological landscape. We will explore the functionality, benefits, and limitations of key systems, including automated dispensing cabinets (ADCs), carousels, robotic packagers, and sterile compounding technologies.

11.2 Vendor Selection, Implementation, and ROI Assessment

Learn the critical business skills required to bring technology into the pharmacy. This section covers how to build a business case, calculate Return on Investment (ROI), evaluate vendors, and navigate the capital budget approval process.

11.3 Workflow Integration and Staff Readiness Planning

Technology implementation is more about people than machines. Learn how to redesign workflows to leverage automation, manage the change process with your team, and develop training plans that ensure a smooth and successful transition.

11.4 Maintenance, Downtime Procedures, and Safety Checks

A deep dive into the operational realities of managing automation. This section covers preventative maintenance, developing robust downtime procedures to ensure patient safety, and performing critical quality assurance and safety checks.

11.5 Post-Implementation Optimization and KPI Tracking

The work isn’t over after “go-live.” Learn how to track Key Performance Indicators (KPIs) to validate your ROI, identify opportunities for further optimization, and ensure you are maximizing the value of your technology investment.