Policies & Candidate Rights - Council on Pharmacy Standards

Policies & Candidate Rights

Our comprehensive framework of policies designed to ensure a fair, secure, and accessible certification experience for every candidate.

At the Council on Pharmacy Standards, we believe that a credible credentialing program is built on a foundation of trust and transparency. The following documents outline the rights and responsibilities of our candidates and the principles that guide our operations. We encourage all applicants and certificants to review these policies thoroughly.

Accessibility & Accommodations

Our commitment to providing reasonable accommodations for individuals with disabilities in accordance with the ADA.

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Non-Discrimination

Our strict policy prohibiting discrimination on the basis of age, race, religion, disability, or any other protected status.

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Privacy Notice

How we collect, use, and protect your personal and confidential information throughout the certification process.

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Candidate Code of Conduct

The ethical and professional standards that all candidates and certificants are required to uphold.

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Testing Guide

A comprehensive guide covering rules and procedures for our secure, remotely proctored examinations.

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Complaints & Appeals

The formal process for submitting and reviewing appeals related to application, testing, or certification status.

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Conflict of Interest

The safeguards in place to ensure all staff, volunteers, and SMEs remain impartial and free from conflicts of interest.

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Technical Access & Performance

Minimum system and environment requirements for accessing our online platform and examinations.

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Terms & Conditions

The binding agreement outlining the terms of service for using our website and certification services.

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Have Questions About Our Policies?

We are committed to full transparency. If you have any questions or require clarification on any of our policies or your rights as a candidate, please do not hesitate to reach out to our support team.

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